Podcast Episode 021: Delegation


In this episode of the Business Broken to Smokin’ Podcast, Lodestone True North’s Head Coach Mark Whitmore talks about delegation and accountability.

0:00 Intro
2:20 Book update, Team of Rivals by Doris Kearns Goodwin
6:30 Seats (roles), accountability, ownership…
6:40 The toughest role as a leader…
7:40 Delegating in the wrong direction!
9:11 How to delegate and create accountability
12:53 The First Step: here’s my job, and here’s your job (and write it down!)
16:55 Each seat needs to have crystal clarity around it
18:59 The Pathfinder
21:32 The Conductor
26:56 The Second Step: Clearly communicate what was written down in the First Step
29:12 The Third Step: Put someone in that seat or role that is actually good at it
30:31 Book reference: Top Grading by Bradford D. Smart
32:36 Make sure to do lots of follow-up
36:01 Book reference

Music – With a little help from my friends – Toto
Book reference – Team of Rivals by Doris Kearns Goodwin


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Mark Whitmore

Mark Whitmore

Mark Whitmore is the Head Coach and founder of Lodestone True North, a dynamic firm of experienced business coaches who help entrepreneurs and managers get to their Land of Awesome.

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